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Privacy Policy

Effective Date: 4/29/2025

GrovesTech (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website, services, or communicating with us including communications sent via 10DLC (10-Digit Long Code) messaging platforms.

  1. Information We Collect

We may collect the following types of personal information:

  • Name, company name, email address, phone number
  • Technical data such as IP address, browser type, and visit duration
  • Any information voluntarily submitted via forms, emails, or SMS

We collect information via our website, service portals, marketing forms, and business SMS (10DLC) interactions.

  1. How We Use Your Information

We use the information collected to:

  • Deliver and manage IT services
  • Respond to inquiries and support requests
  • Provide SMS notifications, updates, and alerts (including via 10DLC)
  • Improve our services, website functionality, and user experience
  • Comply with legal obligations and industry standards
  1. 10DLC Messaging Compliance

GrovesTech uses 10DLC-registered phone numbers to send SMS communications to clients and prospects. This ensures compliance with carrier requirements and improves deliverability and transparency.

By providing your phone number and opting in, you consent to receive SMS messages from GrovesTech regarding:

  • Appointment reminders
  • Service updates
  • Support follow-ups
  • Important system alerts or downtime notices

You may opt out at any time by replying “STOP” to any message.

We do not sell or share your phone number with third-party marketers. All 10DLC usage complies with CTIA and carrier guidelines.

  1. Data Protection

We implement industry-standard security measures to protect your data, including:

  • Encrypted storage
  • Limited employee access
  • Secure data backups and disaster recovery protocols
  1. Sharing Information

We do not sell or rent your personal information. We may share it with trusted service providers (e.g., CRM or SMS platforms) strictly to deliver our services all of which are contractually obligated to protect your information.

  1. Cookies and Tracking

We use cookies to improve website performance and analyze traffic. You may disable cookies in your browser settings.

  1. Third-Party Links

Our site may contain links to other websites. We are not responsible for their privacy practices and encourage you to review their policies.

  1. Your Rights

You have the right to:

  • Access the data we hold about you
  • Request corrections or deletion
  • Opt out of marketing or SMS messages

To exercise these rights, email us at: [email protected]

  1. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the effective date noted at the top.

  1. Contact Us

If you have any questions or concerns about this policy or our use of your data, please contact:

GrovesTech
 [email protected]
 (734) 230-2360